Table Of Content
For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars. Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Design and Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question. GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. Areas Of Satisfaction - I thought that Brad, the initial sales guy and the only face I saw other than the installers, did a really good job. And anything I did not understand, he would get me to the right person who would call me back.
Customer in North East, MD
BBB Business Profiles generally cover a three-year reporting period. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Areas Of Satisfaction - They exceeded my expectations in all areas.
View the Homeowner’s Guide to Exterior Remodeling by American Design and Build!
It’s all about trusting their decision and what they have come to know and expect from American Design and Build. We’re here for you today, we’re going to be there when you need us for years to come.” – Joseph A. Tunney, President of American Design & Build, Ltd.
Is your roof ready?
At American Design and Build, we bring your visions to life through our unwavering commitment to excellence and innovation. With a wealth of experience in the construction industry, we pride ourselves on delivering top-notch services that meet and exceed our clients' expectations. American Design and Build specializes in a wide range of construction and project management services. Whether it's building your dream home, renovating a commercial space, or managing complex construction projects, we have the expertise to handle it all. We are committed to delivering projects on time, within budget, and with the highest quality standards. Our team of dedicated professionals is at the core of our success.
French Door Replacement
Members have the option to turn off reviews but cannot hide individual reviews. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality. I had a couple of issues with loosing shingles, but they are more than willing to correct them. The quality of the work for the company is adequate, but the professionalism is not, and I do not recommend them. If you are looking to replace that drafty window or just wanting to change up your home’s look, we are here to help with design options and professional installation.
Exhibition journal issues – American Alliance of Museums - aam-us.org
Exhibition journal issues – American Alliance of Museums.
Posted: Tue, 13 Jun 2023 00:30:38 GMT [source]
Areas Of Satisfaction - They went above and beyond when it came to meeting our expectations, we received excellent and top quality work, and any issues we had, were immediately taken care of..... Welcome to American Design and Build, your trusted partner in the world of construction and project management. Trust the professionals at American Design and Build and receive quality craftsmanship, as well as peace of mind.
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From architects and engineers to project managers and skilled craftsmen, our experts collaborate seamlessly to bring your dreams to reality. We believe in the power of teamwork, and it's the synergy of our talents that ensures every project's success. As one of Maryland’s top solar panel installers, we have the experience to ensure every Solar PV System is installed in a clean and professional manner. A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5.
Integrity, excellence, and client satisfaction are the pillars of our company. We are dedicated to maintaining the highest ethical standards in all our operations. We go the extra mile to ensure that every project bears the mark of excellence. When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review.
Reviews 448
Areas Of Satisfaction - I was most satisfied with the customer service during the process. Areas Of Satisfaction - Great salesman, installers were professional, pleasant and a pleasure to deal with. He was very professional, and I would definitely recommend his services again. The roof was completed on time, and I am very satisfied with the work. As a matter of policy, BBB does not endorse any product, service or business.
Areas For Improvement - They did not fall short, including when there was a problem with the screen after the installation. The guy who came to patch up any holes addressed it right away and got it fixed in spite of it not being the reason he was there. “It’s all about trust and I think that’s where we really shine. We have grandparents referring us to their grandchildren, children referring us to their parents.
Our team will work with you to ensure your home improvement project properly meets your needs and style, without breaking the budget. Overall, I felt like the staff itself was attentive to our needs as a household. We gave them 7 different parameters, and they were able to fulfill those needs.
Since 1993 American Design and Build has been bringing feelings of family, professionalism and trust to our customers and community. We specialize in exterior remodeling, from doors to roofs and everything in between! In addition, we pride ourselves in being able to offer quality products, professional installation and fair prices to homeowners in our community. Specializing in exterior remodeling, we pride ourselves in being able to offer quality products, professional installation and fair prices to homeowners in our community. Whether you’re in need of an entry door or a new roof, we are here to help.
We had some change in orders, and they fulfilled those needs. Customer service was very good, easy to reach, and responsive. In terms of the quality of the labored installation the people that performed the work did a good job they were thorough and finished the job in 2 days, they replaced all of our windows in our home. Areas Of Satisfaction - The salesperson and the installation foreman met or exceeded my expectations. He walked through the installation process with me prior to the installation because of the scheduling delays.
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